Gentle Refresher Herbal Hair Rinse

We complete multiple product checks to ensure quality, efficient shipping, and excellent customer service. If you are not pleased with the product, let us know by submitting a form on our CONTACT page. We will make every effort to ensure the error is corrected in a timely manner.

Thank you for visiting and shopping at The Calico Boutique.

Domestic Shipping Policy

• Shipment processing time
  • All orders are processed within 2–3 business days of receipt. Orders are not processed or shipped on Fridays, Saturdays, Sundays, or holidays.
  • If we are experiencing a high volume of orders, shipments may be delayed by a few days. If your shipment experiences a significant delay, we will contact you via email or phone.

Shipping rates and delivery estimates

• Shipping charges for your order will be calculated and displayed at checkout.

Shipment to P.O. boxes or APO/FPO addresses

• The Calico Boutique ships to addresses within the US, US Territories, and APO/FPO/DPO addresses.

Shipment Confirmation and Order Tracking

• You will receive a Shipment Confirmation email with your tracking number once your order has shipped. The tracking number will be active within 24 hours.

Damages

• The Calico Boutique is not liable for any products damaged or lost during shipping. If you received your order damaged, please file a claim with the shipment carrier. Save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

• We currently do not ship outside the continental US.

Incorrect Shipping Addresses and Refused Delivery

• We make every attempt to validate the shipping address provided at checkout to ensure it’s recognized as a valid address by the USPS. If we cannot validate the address, we will try to contact the customer to provide an updated address. If we cannot update the address, the order will be canceled.
• The Calico Boutique will not be held responsible if the customer provides the wrong shipping address and we cannot recover the package.

Missing or Stolen Shipments

• If you didn’t receive your order, but the shipping carrier has reported that it was delivered, please let us know as soon as possible:
  • Call 719-357-5532
  • Or alert us by sending a message that includes the Order Date & Order Number through our Contact Us page.
• We will file a claim with the shipping carrier. If necessary, local law enforcement will be involved. We will replace your order when the investigation is complete. Allow up to 21 days for the investigation.

1. Add Calico Naturals Herbal hair rinse tea bag to 2-3 cups of boiling water.
2. Allow Calico Naturals Herbal Tea hair rinse to steep for 60 minutes
3. Let Calico Naturals Herbal Tea hair rinse cool
4. Rinse freshly shampooed hair with herbal tea rinse, massaging scalp and ensuring all strands are covered
5. Cover hair with shower cap or steam hair for 30 minutes
6. Rinse hair with warm water
7. Follow with a deep conditioner

 

Calico Naturals Herbal hair rinses can be used in combination with your regular deep conditioner, as a daily refreshing spray, or as a hair rinse after shampooing. Results may vary.